Power and Equity

Embedding Community Feedback into Philanthropy: Why It Matters and How to Start

Originally shared by the Center for High Impact Philanthropy – University of Pennsylvania High-impact philanthropy requires more than good intentions. It demands clear goals, continuous learning, and the discipline to make evidence-based decisions. Community feedback can be a key ingredient in supporting this practice. This blog, co-authored with Listen4Good (L4G), draws on their work supporting over 1,300 organizations…

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AMA: Gathering Community Feedback Now-How to Do It Well

In May of 2025, we had rich conversations with 100+ organizations about how to effectively gather community feedback in this moment. Below are some of the key questions asked and tips that were provided. Gathering Feedback What are some suggested methods to ask for feedback? How often should we ask for feedback? How can we…

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Amplify your Impact with High-quality Listening and Feedback: New Core Principles

This blog was originally published by Candid Nonprofits and grantmakers alike increasingly recognize that listening to their ultimate constituents is essential to their mission. They understand that hearing directly from the people most affected by their work–and making changes to their programs and practices based on that feedback—increases the impact of their work. Indeed, a…

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Centering Community Voice in Decision Making

Markita Morris-Lewis, CEO of Compass Working Capital, shares how client feedback is incorporated into their successful strategies and solutions.

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The Bronx Defenders

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Jumpstarting An Ambassador Program Through Feedback

It was like Super Tuesday in August at New Hope Housing in Texas. At each of the nonprofit’s eight properties, residents cast ballots into glitter-decorated boxes, electing representatives to the Resident Feedback Collaborative (RFC), a new advisory group launched to increase, enhance, and formalize opportunities for New Hope to hear from the people it serves….

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A Legal-Services Nonprofit Empowers Clients Through Feedback

Tahirih Justice Center, a national nonprofit serving immigrant survivors fleeing gender-based violence, is launching a crisis hotline that will be staffed with live operators at all times. The commitment to a 24-hour service came at the urging of one of Tahirih’s governing board members, Aicha Abdoulaye. At a recent meeting of the board, Abdoulaye, a…

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Nurse-Family Partnership

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Listen4Good: What We’re Learning Two Years Into Our New Model

This post can also be found at Fund for Shared Insight. By Valerie Threlfall — In 2015, the philanthropic collaborative Fund for Shared Insight initiated a range of investments to build the field of feedback in philanthropy and the social sector. Beyond supporting individual organizations, Shared Insight introduced infrastructure and field-level grants to make systematic…

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Feedback’s Role in Shifting Power to Those Least Heard

This post can also be found at The Center for Effective Philanthropy. By Valerie Threlfall______ In the past few years, there have been a lot of urgent conversations about the need to center work on communities, commit to equity, and rethink how systems like philanthropy and services are carried out. However, in some circles these conversations…

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How Listening to Constituents Can Lead to Systems Change

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Advancing Equity Through Feedback

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