Habitat for Humanity Memphis Asked For Feedback. Here’s What They Learned.
When customers at the grocery-store bakery ask Riko Jones for a particular item they don’t see at the counter, like turnovers or coffee cakes, she says she’s proud she can keep baking to try to fulfill their requests. Jones says she’s proud, too, of being able to give her own feedback and make her own…
How Feedback Transformed One Funder’s Approach
Here’s Dominick Dudley’s blunt way to explain why young people like him working outdoor jobs through a California youth employment program need to have good relationships with their supervisors: “I’m not walking down into that creek when it’s pouring rain if I don’t like you.” Through Listen4Good surveys, Conservation Corps North Bay heard from Dominick and his…
Feedback Fuels a Caring Culture at DREAM
You’d have to forgive Janae and Axel, students at DREAM Charter School, in New York City, for being tired of surveys, focus groups, and, well, “just all the questions,” as Janae puts it. Ethan Greenberg does. As the data and evaluation analyst at DREAM, it’s Ethan’s full-time job to collect as many data points as…
Foster Youth Nonprofit Is Built Around Feedback
Sonya Trac and her colleagues at Pivotal (formerly Silicon Valley Children’s Fund & TeenForce) were learning a lot from the Listen4Good surveys they were administering to students in their STEM and workforce-training programs. Feedback from participants — all foster youths in Santa Clara County — had been leading to significant modifications to their programs, including in the…
