Closing the Feedback Loop | Listen4Good
What Does it Mean to Close the Feedback Loop? Closing the feedback loop is the fifth and final step of a high-quality feedback process. Closing the loop refers to the action of letting your clients know what you heard from them, and communicating what you intend to do with that feedback. By acknowledging their feedback (especially…
Closing the Loop: How Listen4Good Changed Its Approach
You’ll often hear us at Listen4Good say that the final step in the five-step feedback loop process, Closing the Loop, is arguably the most important one. As you may have guessed, Listen4Good regularly closes the loop with our participating organizations. As Listen4Good has grown in size and complexity over the last couple of years, we…
Importance of Client Feedback Surveys | Listen4Good
Measuring client satisfaction is an important way for organizations to assess how well they are delivering on their mission. Client feedback surveys are an essential tool to accomplish this assessment. When one implements a feedback loop process, you can go beyond merely gathering some broad sentiment and actually create a process that generates actionable feedback…
What Is A Feedback Loop? | Listen4Good
What Is A Feedback Loop: Creating Feedback From Nonprofit Supporters Although it is common practice for businesses to ask their customers for feedback, nonprofits, government agencies, and foundations historically have not solicited feedback from the people and communities they serve. That is changing. Today, more and more organizations in the social sector understand the importance…
A New Framework That Advances Equity
This post can also be found at Fund for Shared Insight. — When I needed foot surgery last year, I met with multiple orthopedic surgeons. One podiatrist said to me, “I could do your operation. I usually do about two to three a year; my surgery practice is pretty episodic.” Another, the one I ended…
