TEAM
The people who make Listen4Good run.

Listen4Good core team
Our core team makes sure organizations get the support they need and that our services are effective, efficient, and responsive. The team is also instrumental in guiding new program developments and co-creating Listen4Good as a dynamic learning organization that keeps people at the heart of what we do.
Lexi Bruner
- Superpower: Seamless pivoting among multiple projects

Lexi Bruner
WHY FEEDBACK?
“Having worked and volunteered in various aspects of the nonprofit sector, from a grantmaking community foundation to a contemporary arts organization, I’ve seen that when when we engage in ongoing feedback cycles, we get a better sense of what the community needs and better equip ourselves to deliver on those needs!”
Lexi manages Listen4Good’s core webinars and serves as project manager on multiple special projects for Listen4Good’s programs team. In addition, Lexi supports Listen4Good’s fundraising and development efforts. Before joining Listen4Good and after graduating from the University of Texas, Lexi worked in nonprofit development at organizations including the Austin Community Foundation and The Contemporary Austin. Lexi brings a strong commitment to Diversity, Equity & Inclusion to her work—and a passion for community-driven practices. During her free time, you’ll find Lexi involved in the local kickball league, writing [another] novel, baking up a storm for her home bakery business, and volunteering with Women Who Werk.
WHY FEEDBACK?
“Having worked and volunteered in various aspects of the nonprofit sector, from a grantmaking community foundation to a contemporary arts organization, I’ve seen that when when we engage in ongoing feedback cycles, we get a better sense of what the community needs and better equip ourselves to deliver on those needs!”
Angela Hall
- Superpower: Eagle-eye attention to detail

Angela Hall
WHY FEEDBACK?
“Having the opportunity to have a say, to express what you think and need for yourself—and knowing that someone has actually listened—is empowering.”
Angela is the data guru responsible for monitoring organizational progress and producing insights on what’s working and not working for organizations as they move through Listen4Good. Prior to joining Listen4Good in 2018, Angela was a Senior Research Assistant at University of Canberra in Australia, and helped to implement and assess government-funded projects. She’s also worked in project coordination and data analysis for two different U.S.-based nonprofit consulting firms. Within Listen4Good, Angela is known for her international lifestyle—originally from the Bay Area, she currently resides in Melbourne, Australia. Angela is a dedicated knitter who’s always making, mending and refashioning a variety of wooly items.
WHY FEEDBACK?
“Having the opportunity to have a say, to express what you think and need for yourself—and knowing that someone has actually listened—is empowering.”
Rebecca Klein
- Superpower: Project manager extraordinaire

Rebecca Klein
WHY FEEDBACK?
“When organizations rely solely on insights derived from things like outcome measurement, they often end up assuming what clients need or want. But if you don’t ask clients directly, you won’t really know what will be effective.”
Rebecca provides brings a systems-focused approach to problem solving to help Listen4Good deliver high quality programs and products at scale–optimizing for efficiency, effectiveness, and standardization. As Senior Manager, she helps build critical infrastructure, processes, and technical systems to support interdisciplinary projects. Previously, Rebecca worked at Ekouté, a boutique Bay Area consulting firm and also at Mission Measurement, where she supported nonprofits and philanthropic organizations to define, measure, and improve their social impact. Within the team, she’s known for never letting a ball drop, her love of outdoor adventures and her aversion to extreme weather of any kind.
WHY FEEDBACK?
“When organizations rely solely on insights derived from things like outcome measurement, they often end up assuming what clients need or want. But if you don’t ask clients directly, you won’t really know what will be effective.”

Rebecca Koladycz
WHY FEEDBACK?
“I don’t care if it sounds corny. I truly believe feedback makes the world better! Nothing is more effective than listening to the people around you, and letting them know that you hear them and value what they’re telling you.”
Rebecca oversees the ongoing implementation of current Listen4Good programs and internal learning and efforts to scale programs. She also oversees our rapidly growing coaching team. Before joining the team, she held diverse roles over the course of 20 years with International Planned Parenthood Federation, working with nonprofits across Africa, Asia, the Caribbean, and Latin America. Her most recent role included rapidly scaling a performance management system with partners in 21 countries to improve health services, address social norms, strengthen policies, and support national ownership of a family planning program. She also piloted an NPS-based feedback system in health clinics that was rolled out across 25 countries. Within the team, she’s known for her snoring puppy Pepper, who joins many an L4G meeting, and her commitment to building a strong organization and an inclusive team.
WHY FEEDBACK?
“I don’t care if it sounds corny. I truly believe feedback makes the world better! Nothing is more effective than listening to the people around you, and letting them know that you hear them and value what they’re telling you.”
Alex McKinnon
- Superpower: Making things happen, without fail

Alex McKinnon
WHY FEEDBACK?
“In my experience, when feedback works, people feel cared for, valued, and closer to the person giving it to them. I think every organization could use more of that.”
Alex is responsible for Listen4Goods’s proprietary web app and all of its proprietary functionality. Her team also leads cross-functional systems and infrastructure projects. Prior to joining Listen4Good in 2017, Alex was a nonprofit consultant and spent a few years as a project manager in the mobile product group at Airbnb. Within the team, Alex is known for her unwavering love of dogs and her supreme ability to juggle —work, life, and two toddlers.
WHY FEEDBACK?
“In my experience, when feedback works, people feel cared for, valued, and closer to the person giving it to them. I think every organization could use more of that.”
Alexis Oviedo
- Superpower: Tackling thorny user issues with grace and kindness

Alexis Oviedo
WHY FEEDBACK?
“I believe if we make a point to take a conscious step back to listen to and amplify each other, it leads to more genuine connections and stronger communities.”
Alexis supports users of the Listen4Good web app, wo(manning) our help desk infrastructure, and helping to grow Listen4Goods’s online peer network, L4G Community. She is a key resource for participating organizations. Alexis brings a diverse background to the team, having worked in the nonprofit sector as well as the tech world. Previous roles found her making an impact in public relations and communications at the Commonwealth Club of California and Kiva.org, as well as in business-to-business sales and volunteer organizing at Uber Eats. Within the team, she’s known for her upbeat approach, as well as her love of family, friends, spoken-word poetry, and her fluffy dog Nugget.
WHY FEEDBACK?
“I believe if we make a point to take a conscious step back to listen to and amplify each other, it leads to more genuine connections and stronger communities.”
Alicia Perez
- Joined L4G: 2019
- Superpower: Turning feedback data into decision-making tools

Alicia Perez
WHY FEEDBACK?
“Asking for feedback is one of the simplest ways to acknowledge that your clients’ voices are important. Responding to their feedback makes it personal. It’s a powerful way to say ’you matter, we listened and we are here for you’.”
Alicia helps ensure that Listen4Good programs remain laser-focused on meeting organizations’ needs. She oversees our network learning efforts and supports Listen4Good’s coaching team. She also coaches select organizations as a way of staying grounded in her program development efforts. Alicia has worked in the nonprofit sector for more than 16 years, gaining expertise in program implementation, evaluation, data collection, and client engagement. Before joining Listen4Good’s central team, Alicia served as a feedback coach for 2 years. She also participated in the Listen4Good program as a participant when she was the Organizational Learning Manager at ICAN Positive Programs for Youth, a grassroots organization that provides free after-school programs for youth and their parents. Previously, she worked with Centro para el Fortalecimiento de la Sociedad Civil, in Chihuahua, Mexico, supporting nonprofits in a variety of capacity-building projects to better execute their missions.
WHY FEEDBACK?
“Asking for feedback is one of the simplest ways to acknowledge that your clients’ voices are important. Responding to their feedback makes it personal. It’s a powerful way to say ’you matter, we listened and we are here for you’.”
Sachi Takahashi-Rial
- Superpower: Purpose-driven curiosity

Sachi Takahashi-Rial
WHY FEEDBACK?
“In this moment when trust in our social institutions (nonprofits, government, media) is on the decline, it’s important for leaders to get actionable, honest feedback from those receiving services on the ground.”
Sachi is a nonprofit leader who drives social impact by building and managing partnerships, and empowering scrappy teams. At Listen4Good, she helps philanthropic and nonprofit partners meet their strategic goals through access to L4G’s robust set of feedback resources.
No stranger to high-quality feedback systems, Sachi previously worked at YouthTruth Student Survey, a project of the Center for Effective Philanthropy, where she led partnership development and coached school and district leaders through the process of interpreting stakeholder feedback and using it to accelerate improvements. As a part of her role, she also facilitated funder learning communities to explore ways of integrating student feedback into education philanthropy.
Earlier in her career, Sachi worked in education at the school, district, and state level, and for organizations ranging from a tech startup to a state department of education.
In her free time, Sachi enjoys volunteering in the community, particularly in politics. She co-chairs a chapter of a PAC and supports local campaigns.
WHY FEEDBACK?
“In this moment when trust in our social institutions (nonprofits, government, media) is on the decline, it’s important for leaders to get actionable, honest feedback from those receiving services on the ground.”
Valerie Threlfall
- Superpower: Bobs and weaves from macro to micro

Valerie Threlfall
WHY FEEDBACK?
“I believe social sector organizations owe it to those receiving services to give them the opportunity to speak their minds, describe what they need, and how they want those needs met. It’s what everyone deserves.”
As founding director of Listen4Good, Valerie led the initial design of the program. She now orchestrates Listen4Good’s overall central team, guides organizational strategy and new program development and represents the organizationally externally. Valerie is a frequent speaker and author on constituent and client feedback. Her experience in the field goes back more than 20 years. Prior to creating Listen4Good, Valerie ran her own consulting firm, Ekouté, which specialized in the intersection of nonprofit strategy, feedback, and performance measurement. She was also the founding director of YouthTruth, a nationally recognized student feedback organization incubated within the Center for Effective Philanthropy (CEP).
Prior to her work at CEP, Valerie held numerous leadership roles as part of the early-stage business team of biotechnology firm, Momenta Pharmaceuticals, helping the company go public within two years of founding. Within the team, she’s known for her unwavering focus on Listen4Good’s long-term goals and her ability to bring all of her humanity to the work.
WHY FEEDBACK?
“I believe social sector organizations owe it to those receiving services to give them the opportunity to speak their minds, describe what they need, and how they want those needs met. It’s what everyone deserves.”
Coaching team
Participating Listen4Good organizations are supported by our diverse team of feedback coaches who have all worked in the nonprofit sphere. Listen4Good coaches bring significant analytical skills and a wide range of issue areas and functional expertise to their work. They collaborate regularly as a team to develop their respective practices and deliver excellent results.
Erica Allen
- Joined L4G: 2021
- # of Organizations Coached: 13
- Languages: English, Spanish
- Issue area(s): Advocacy, early childhood development, sexual and reproductive health and rights (SRHR), racial equity, and workforce development
- Superpower: Using data to create change

Erica Allen
WHY FEEDBACK?
“Focusing on the experiences of clients is the most authentic way to assess the effectiveness of a program. If we truly want to be equitable and inclusive, we need to listen to and incorporate the voices of those being served.”
Erica has worked in the field of research and evaluation for over 15 years, sharpening her skills in the design of data collection tools, data analysis, and program improvement. She has extensive experience in implementing participatory qualitative methods to evaluate program effectiveness, and in helping organizations build their evaluation capacity. Previously, Erica worked for International Planned Parenthood Federation. She is deeply committed to social justice and approaches her work with a lens of racial and gender equity.
WHY FEEDBACK?
“Focusing on the experiences of clients is the most authentic way to assess the effectiveness of a program. If we truly want to be equitable and inclusive, we need to listen to and incorporate the voices of those being served.”
Alexa Cares
- Joined L4G: 2023
- # of Organizations Coached: 5
- Languages: English
- Issue area(s): Community and behavioral health, maternal child health, education, juvenile justice, survey methodology
- Superpower: Turning qualitative data into actionable insights

Alexa Cares
WHY FEEDBACK?
“Feedback is a tool that allows organizations to understand their clients' experiences and how they can make things better. By incorporating client voice into decision making, programs are strengthened, and clients feel heard, respected and empowered. ”
Alexa has over 12 years of experience working in research and evaluation. She has expertise in applying mixed methods approaches in evaluating a variety of nonprofit and government programs. She previously worked at Nurse-Family Partnership, a nurse home visitation program for first-time parents, where she was coached by Listen4Good to implement client feedback loops and create a feedback program. She’s passionate about partnering with social sector professionals to strategize on how to make feedback work approachable and sustainable.
WHY FEEDBACK?
“Feedback is a tool that allows organizations to understand their clients' experiences and how they can make things better. By incorporating client voice into decision making, programs are strengthened, and clients feel heard, respected and empowered. ”
Helen Chen
- Joined L4G: 2017
- # of Organizations Coached: 58
- Languages: English, Mandarin Chinese
- Issue area(s): Education, youth development, human services
- Superpower: Getting the most out of qualitative analysis

Helen Chen
WHY FEEDBACK?
“Listening is one basic way to give people dignity. The opposite is also true. To be unseen and unheard is terribly demeaning. I hope our feedback work helps clients experience the dignity that we all have as people.”
As founder and principal of Highland Consulting, Helen has a passion for improving opportunities for youth through education. Her consulting practice focuses on program evaluation, curriculum and teacher professional development, and technical assistance. She provides thought partnership to leaders intent on delivering high-quality, evidence-based programs, at scale, with the goal of reducing gaps in opportunity. She guides organizations in program evaluation, project management, and coaching to improve their direct services and internal capacity for scale and sustainability.
WHY FEEDBACK?
“Listening is one basic way to give people dignity. The opposite is also true. To be unseen and unheard is terribly demeaning. I hope our feedback work helps clients experience the dignity that we all have as people.”
Raquel Donoso
- Joined L4G: 2019
- # of Organizations Coached: 29
- Languages: English, Spanish
- Issue area(s): Education, youth development, human services
- Superpower: Engaging philanthropy in authentic and trusting ways

Raquel Donoso
WHY FEEDBACK?
“Centering the voices and experiences of clients is powerful. Feedback is one way to integrate this information into the everyday decisions that organizations make to achieve their intended results.”
Raquel is committed to advancing systemic change that increases opportunities for children, youth, and families. Her independent consulting practice focuses on program design and evaluation, strategy development, research, and results facilitation. Raquel also provides philanthropic advising to family foundations. With more than 20 years of experience in the social sector, Raquel has held executive leadership positions in the fields of public policy, philanthropy, and direct service.
WHY FEEDBACK?
“Centering the voices and experiences of clients is powerful. Feedback is one way to integrate this information into the everyday decisions that organizations make to achieve their intended results.”
Sara Farooqi
- Joined L4G: 2023
- # of Organizations Coached: 5
- Languages: English, Urdu
- Issue area(s): Digital divide, education/ed tech, religion & spirituality, arts & culture, public sector, maternal health, equity & inclusion
- Superpower: Translating ambiguity into action

Sara Farooqi
WHY FEEDBACK?
“Feedback is central to accountability, and accountability is the cornerstone of impact.”
Sara has over 14 years of social impact experience, serving in leadership roles across the nonprofit, government, and business sectors. Through her consulting practice, she supports organizations in navigating change, utilizing data and qualitative insights to inform strategy, improving processes to deepen impact, and building more equitable and joyful organizational cultures. At her core, she is a cultivator of community and her roots in social justice advocacy inform her lens on every task and project she touches.
WHY FEEDBACK?
“Feedback is central to accountability, and accountability is the cornerstone of impact.”
Christine Fry
- Joined L4G: 2018
- # of Organizations Coached: 37
- Languages: English
- Issue area(s): Public sector, public health, survey design
- Superpower: Making change stick.

Christine Fry
WHY FEEDBACK?
“Feedback is about building trust and challenging power dynamics, both between clients and service providers and within organizations. These are two key ingredients to creating a more just and equitable society.”
Christine is co-founder and principal of Onside Partners, a consulting practice that helps nonprofit and philanthropic leaders of social-change movements turn big ideas into concrete action. Throughout her career, Christine has worked with government and nonprofit professionals to understand and apply complex technical concepts to their work. She spent several years on the leadership team of a national nonprofit, providing strategic and operational guidance through a period of rapid growth.
WHY FEEDBACK?
“Feedback is about building trust and challenging power dynamics, both between clients and service providers and within organizations. These are two key ingredients to creating a more just and equitable society.”
Molly Greene
- Joined L4G: 2023
- # of Organizations Coached: 5
- Languages: English, Spanish
- Issue area(s): Youth development, mentoring, social and emotional learning (SEL), post-secondary access/persistence, trauma-informed approaches, critical consciousness, experiential learning, outdoor education, health education, adolescent mental and sexual health
- Superpower: Distilling detailed information from diverse sources into accessible themes

Molly Greene
WHY FEEDBACK?
“Holding space, centering the voices of those directly impacted by our work, and deeply reflecting on and responding to what we hear has the power to transform programs and organizations, and is essential to achieving meaningful outcomes.”
Molly has devoted her career to working towards health and educational equity for young people. She has twenty years of experience leading, designing, and evaluating education and youth development programs at several national nonprofit organizations, and is passionate about providing young people with the supportive relationships, skills, resources, and experiences they need to thrive. She provides capacity-building and support focused on program design, program strategy, evidence-building and learning to nonprofit organizations and foundations across the country.
WHY FEEDBACK?
“Holding space, centering the voices of those directly impacted by our work, and deeply reflecting on and responding to what we hear has the power to transform programs and organizations, and is essential to achieving meaningful outcomes.”
Alison Hamburg
- Joined L4G: 2021
- # of Organizations Coached: 20
- Languages: English
- Issue area(s): Community & behavioral health, justice system reform, LGBTQ + inclusion, white anti-racism, qualitative research
- Superpower: Making order out of chaos

Alison Hamburg
WHY FEEDBACK?
“Gathering feedback is a step toward creating programs with, not for, clients—which holds them as experts of their own lives and engages them as collaborators in advancing social change.”
Alison guides organizations in the use of community-based research to shape programs and policies that advance equity, justice, and belonging. In her 15 years of consulting for nonprofits, foundations, and public agencies, she’s worked with organizations on evaluation, assessment, and planning projects in areas including community health, behavioral health, youth development, violence prevention, the criminal legal system, and social services. Alison excels at making data digestible and is also passionate about the qualitative aspects of research.
WHY FEEDBACK?
“Gathering feedback is a step toward creating programs with, not for, clients—which holds them as experts of their own lives and engages them as collaborators in advancing social change.”
Kris Helé
- Joined L4G: 2017
- # of Organizations Coached: 59
- Languages: English, Spanish
- Issue area(s): Healthcare, human services, youth development
- Superpower: Thoughtful survey design and analysis for learning and action

Kris Helé
WHY FEEDBACK?
“Clients are the true experts on their experience, and they have the most to gain from effective, impactful programs and services. I love feedback because it represents voice and choice, putting power in the hands of those who matter most.”
With nearly two decades of experience in the social sector, Kris brings a deep understanding of data and evaluation to Listen4Good organizations and clients of her independent consulting practice. This includes expertise in survey and measurement design, data collection, quantitative and qualitative analysis, reporting, and coaching—all to improve clients’ decision-making and impact. Kris is particularly passionate about creating user-friendly, right-sized data efforts that position organizations for action. She is a thought partner to organizations working in the areas of health and human services, youth development, leadership development, workforce development, and capacity building.
WHY FEEDBACK?
“Clients are the true experts on their experience, and they have the most to gain from effective, impactful programs and services. I love feedback because it represents voice and choice, putting power in the hands of those who matter most.”
Lena Hill
- Joined L4G: 2023
- # of Organizations Coached: 5
- Languages: English
- Issue area(s): Youth development, human services, community-based organizations, small businesses, college and career readiness, strategic planning
- Superpower: Building systems from a creative thought

Lena Hill
WHY FEEDBACK?
“In order to mobilize individuals, communities and nations – one must first lean into our innate ability to listen to others. It is only then that collaborative impact in service of others can truly happen. ”
Lena has over a decade of experience in program implementation, evaluation, sustainability and strategic planning with a speciality in nonprofits, faith-based organizations, and small businesses. She has worked in direct service roles and previously served as the College Prep Institute Director at the Center for Leadership Development in Indianapolis.
WHY FEEDBACK?
“In order to mobilize individuals, communities and nations – one must first lean into our innate ability to listen to others. It is only then that collaborative impact in service of others can truly happen. ”
Betina Jean-Louis
- Joined L4G: 2021
- # of Organizations Coached: 5
- Languages: English, Haitian Creole, French
- Issue area(s): Scalable learning cultures in the areas of early childhood, health, education and youth development
- Superpower: Helping do-gooders to actually do good

Betina Jean-Louis
WHY FEEDBACK?
“Who knows better about the needs, wishes, and perspectives of those we assume to be social change beneficiaries than those individuals themselves? Getting their feedback about what is done with them, to them, and in their interest is essential.”
Betina is principal consultant at Arc of Evidence, an evaluation firm with expertise along the full evidence spectrum. Her organization works with social change agents to use data in strategic ways to create, research, and continuously improve interventions that promote equity and social justice. For almost 20 years, she built and led Harlem Children’s Zone’s evaluation department, gaining a wide range of experience evaluating diverse programs along a birth-through-college developmental pipeline. Betina is known for forging deep partnerships with practitioners and funders to create cultures of learning that support the pursuit of equitable outcomes.
WHY FEEDBACK?
“Who knows better about the needs, wishes, and perspectives of those we assume to be social change beneficiaries than those individuals themselves? Getting their feedback about what is done with them, to them, and in their interest is essential.”
Sonya Mehta
- Joined L4G: 2022
- # of Organizations Coached: 10
- Languages: English, Spanish, Hindi
- Issue area(s): Youth development, schools, education nonprofits, organizations focused on community healing, Spanish-speaking communities
- Superpower: Pollinating and building systems

Sonya Mehta
WHY FEEDBACK?
“Organizations that develop strong and reliable feedback cycles elevate community voice, amplify programmatic vision, and deepen trust across lines of difference. This unlocks new pathways to transformational change. ”
Over the last 10 years, Sonya has held a range of leadership roles in mission-driven nonprofits and government agencies. She has navigated complex organizational dynamics with an equity lens, and has worked to increase community voice in collective buy-in across her endeavors. Sonya loves working with teams to identify their key goals and what is getting in the way of their ongoing success, then using data, feedback, and thoughtful questions to help advance them on their journey.
WHY FEEDBACK?
“Organizations that develop strong and reliable feedback cycles elevate community voice, amplify programmatic vision, and deepen trust across lines of difference. This unlocks new pathways to transformational change. ”
Moira Mendoza
- Joined L4G: 2022
- # of Organizations Coached: 7
- Languages: English, Spanish
- Issue area(s): Sexual and reproductive health and rights (SRHR), HIV prevention and care, workforce development, health informatics
- Superpower: Reconstructing a system to leave it stronger than she found it

Moira Mendoza
WHY FEEDBACK?
“To engage, listen to, learn from and act on people’s experiences is to embrace their knowledge and compounded realities. It’s to foster trust, confront our own biases and remove obstacles to true power-sharing.”
Moira has been in the human services field for 20+ years and has worked with nonprofits in the U.S. and across the Caribbean and Latin America. Contributing in areas such as operations, evaluation, and health informatics, she’s managed cross-functional teams, promoted strategic analysis and informed decision-making, and has leveraged collective development and innovation to address the diverse needs of partners on the ground.
WHY FEEDBACK?
“To engage, listen to, learn from and act on people’s experiences is to embrace their knowledge and compounded realities. It’s to foster trust, confront our own biases and remove obstacles to true power-sharing.”
Nicole Moler
- Joined L4G: 2022
- # of Organizations Coached: 5
- Languages: English
- Issue area(s): Human trafficking, gender-based violence, family homelessness, hotlines/helplines, non-profit program design and management, evaluation and data analysis
- Superpower: Demystifying data by making data analysis and evaluation accessible

Nicole Moler
WHY FEEDBACK?
“Through listening we recognize clients as experts and equal partners. Feedback is a way for clients and organizations to invest in each other and work together to identify and realize shared goals.”
For 15 years, Nicole has dedicated her career to developing high impact, client-directed, evidence-based practices focused on strengthening the community response to critical social issues such as human trafficking and family homelessness. Starting her career as frontline staff on the national human trafficking hotline, Nicole has engaged in nonprofit program design and management, international coaching and consulting, data analysis, and evaluation.
WHY FEEDBACK?
“Through listening we recognize clients as experts and equal partners. Feedback is a way for clients and organizations to invest in each other and work together to identify and realize shared goals.”
Camille Ramani
- Joined L4G: 2018
- # of Organizations Coached: 28
- Languages: English
- Issue area(s): Workforce development, refugee and migrant issues, organizational development
- Superpower: Creating strong learning cultures; sustainability planning for strengthening client voice in organizations

Camille Ramani
WHY FEEDBACK?
“To listen and lift up voices of those we serve is a step closer to becoming a stronger, more equitable organization.”
Camille specializes in building organizational infrastructure, focusing on operations, technology, and the use of data within organizations to create a stronger, equitable social sector. With three guiding actions — listening, understanding, and executing — she builds collaborative relationships and partners with organizations to accomplish their goals. Camille has more than 20 years experience working on projects from California to Kenya with organizations in the international, economic development, social enterprise, nonprofit, non-governmental, and public sectors.
WHY FEEDBACK?
“To listen and lift up voices of those we serve is a step closer to becoming a stronger, more equitable organization.”
Carrie Tatum
- Joined L4G: 2023
- # of Organizations Coached: 5
- Languages: English, Spanish
- Issue area(s): Youth development, education, gender diversity, sexual and reproductive health, gender-based violence, project management, organizational development
- Superpower: Moving seamlessly from small details to big picture

Carrie Tatum
WHY FEEDBACK?
“By seeking client feedback, we can illuminate our blind-spots and develop programs grounded in humanity and poised for greater impact.”
Carrie has worked in domestic and international non-profits for over 25 years spanning the education, public health, and human service fields, first gaining direct service experience and then transitioning into program management and evaluation roles. She honed her data collection, analysis, and feedback skills working at the Population Council in Mexico City, Mexico and in her over 13 years at International Planned Parenthood Federation working with nonprofits throughout Latin America and the Caribbean. Most recently, she served as Director of Advancement at an independent middle school designed to educate high-achieving boys regardless of their families’ economic means.Throughout her work at nonprofits large and small, Carrie has maintained a strong focus on organizational systems and the use of data to continually improve them.
WHY FEEDBACK?
“By seeking client feedback, we can illuminate our blind-spots and develop programs grounded in humanity and poised for greater impact.”
Yvette Williams
- Joined L4G: 2019
- # of Organizations Coached: 50
- Languages: English
- Issue area(s): Faith-based organizations, organizational development
- Superpower: Helping organizations broach challenging topics

Yvette Williams
WHY FEEDBACK?
“Having a client-centered feedback program means lifting client voice and client need from the outset. Decisions made through that lens will always have a positive impact and yield powerful results.”
As founder and CEO of ELAN Consulting, Yvette helps organizations, churches, businesses, and communities enhance their capacity, leading to work that has real impact. For more than 20 years, she’s provided nonprofits across the country with executive coaching, strategic management support, peer learning, community development, and resident engagement. She’s passionate about building strong communities by informing, connecting, and engaging people in the social change process, and helping them improve their quality of life.
WHY FEEDBACK?
“Having a client-centered feedback program means lifting client voice and client need from the outset. Decisions made through that lens will always have a positive impact and yield powerful results.”
Kevin Wu
- Joined L4G: 2022
- # of Organizations Coached: 5
- Languages: English
- Issue area(s): Public health, health care, behavioral health, social services, child welfare, public sector
- Superpower: Pairing active listening with understanding the bigger picture

Kevin Wu
WHY FEEDBACK?
“Individuals know what's best for them. Through tailored and effective feedback, we can create platforms for people to contribute their expertise to the services they use.”
Kevin is a management consultant who helps organizations ensure their employees thrive at work. Previously, he led research, evaluation, and planning projects in the public sector. Through his many collaborations with organizations large and small, he has developed fine-tuned and adaptable listening skills. He’s passionate about people getting the best possible service, and believes that real problem-solving always begins with listening.
WHY FEEDBACK?
“Individuals know what's best for them. Through tailored and effective feedback, we can create platforms for people to contribute their expertise to the services they use.”