Meet Our Team

Your Partners In Impact

Learn more about the people behind our feedback program.

Listen4Good Core Team

Our core team makes sure organizations get the support they need and that our services are effective, efficient, and responsive. The team is also instrumental in guiding new program developments and co-creating Listen4Good as a dynamic learning organization that keeps people at the heart of what we do.

Founder and Executive Director

  • Valerie Threlfall

    Founder and Executive Director

    Superpower: Bobs and weaves from macro to micro

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Programs

  • Alicia Perez

    Senior Manager, Programs

    Superpower: Turning feedback data into decision-making tools

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  • Denice Kelley

    Senior Manager, Programs

    Superpower: Large-scale problem solving and change management

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  • Lexi Bruner

    Senior Coordinator, Programs and Development

    Superpower: Seamless pivoting among multiple projects

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  • Raimi Zeng

    Raimi Zeng

    Coordinator, Programs

    Superpower: Getting to the bottom of complex problems

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  • Rebecca Koladycz

    Director of Programs and Learning

    Superpower: Radical empathy

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Product

  • Alex McKinnon

    Director of Product and Systems

    Superpower: Making things happen, without fail

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  • Alexis Oviedo

    Senior Coordinator, Product

    Superpower: Tackling thorny user issues with grace and kindness

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  • Rebecca Klein

    Senior Manager, Product and Data Insights

    Superpower: Project manager extraordinaire

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Marketing and Partner Services

  • Heidi Elneil

    Senior Coordinator, Partner Services

    Superpower: Explaining complicated things in a simple way

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  • Sachi Takahashi-Rial

    Director of Partner Services

    Superpower: Purpose-driven curiosity

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Operations

  • Katrina Anaya

    Operations Manager

    Superpower: Supporting teams during times of change

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Coaching Team

Participating Listen4Good organizations are supported by our diverse team of feedback coaches who have all worked in the nonprofit sphere. Listen4Good coaches bring significant analytical skills and a wide range of issue areas and functional expertise to their work. They collaborate regularly as a team to develop their respective practices and deliver excellent results.

  • Alexa Cares

    Joined L4G: 2023

    # Organizations Coached: 25

    Languages: English

    Issue Areas: Community and behavioral health, maternal child health, education, juvenile justice, survey methodology

    Superpower: Turning qualitative data into actionable insights

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  • Alison Hamburg

    Joined L4G: 2021

    # Organizations Coached: 35

    Languages: English

    Issue Areas: Community & behavioral health, justice system reform, LGBTQ + inclusion, white anti-racism, qualitative research

    Superpower: Making order out of chaos

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  • Betina Jean-Louis

    Joined L4G: 2021

    # Organizations Coached: 17

    Languages: English, Haitian Creole, French

    Issue Areas: Scalable learning cultures in the areas of early childhood, health, education and youth development

    Superpower: Helping do-gooders to actually do good

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  • Camille Ramani

    Joined L4G: 2018

    # Organizations Coached: 31

    Languages: English

    Issue Areas: Workforce development, refugee and migrant issues, organizational development

    Superpower: Creating strong learning cultures; sustainability planning for strengthening client voice in organizations

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  • Carrie Tatum

    Joined L4G: 2023

    # Organizations Coached: 15

    Languages: English, Spanish

    Issue Areas: Youth development, education, gender diversity, sexual and reproductive health, gender-based violence, project management, organizational development

    Superpower: Moving seamlessly from small details to big picture

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  • Christine Fry

    Joined L4G: 2018

    # Organizations Coached: 43

    Languages: English

    Issue Areas: Public sector, public health, survey design

    Superpower: Making change stick.

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  • Erica Allen

    Joined L4G: 2021

    # Organizations Coached: 21

    Languages: English, Spanish

    Issue Areas: Advocacy, early childhood development, sexual  and reproductive health and rights (SRHR), racial equity, and workforce development

    Superpower: Using data to create change

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  • Helen Chen

    Joined L4G: 2017

    # Organizations Coached: 65

    Languages: English, Mandarin Chinese

    Issue Areas: Education, youth development, human services

    Superpower: Getting the most out of qualitative analysis

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  • Kevin Wu

    Joined L4G: 2022

    # Organizations Coached: 28

    Languages: English

    Issue Areas: Public health, health care, behavioral health, social services, child welfare, public sector

    Superpower: Pairing active listening with understanding the bigger picture

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  • Kris Helé

    Joined L4G: 2017

    # Organizations Coached: 70

    Languages: English, Spanish

    Issue Areas: Health, mental health, human services, youth development, sports and recreation, workforce development, nonprofit capacity, foundations, survey design and methodology

    Superpower: Thoughtful survey design and analysis for learning and action

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  • Moira Mendoza

    Joined L4G: 2022

    # Organizations Coached: 22

    Languages: English, Spanish

    Issue Areas: Sexual and reproductive health and rights (SRHR), HIV prevention and care, workforce development, health informatics

    Superpower: Reconstructing a system to leave it stronger than she found it

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  • Molly Greene

    Joined L4G: 2023

    # Organizations Coached: 17

    Languages: English, Spanish

    Issue Areas: Education, youth development, mentoring, social and emotional learning (SEL), post-secondary access/persistence, outdoor education/experiential learning, health education, adolescent mental and sexual health.

    Superpower: Distilling detailed information from diverse sources into accessible themes

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  • Nicole Moler

    Joined L4G: 2022

    # Organizations Coached: 15

    Languages: English

    Issue Areas: Human trafficking, gender-based violence, family homelessness, hotlines/helplines, non-profit program design and management, evaluation and data analysis

    Superpower: Demystifying data by making data analysis and evaluation accessible

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  • Sara Farooqi

    Joined L4G: 2023

    # Organizations Coached: 18

    Languages: English, Urdu

    Issue Areas: Digital divide, education/ed tech, religion & spirituality, arts & culture, public sector, maternal health, equity & inclusion

    Superpower: Translating ambiguity into action

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  • Sonya Mehta

    Joined L4G: 2022

    # Organizations Coached: 12

    Languages: English, Spanish, Hindi

    Issue Areas: Youth development, schools, education nonprofits, organizations focused on community healing, Spanish-speaking communities

    Superpower: Pollinating and building systems

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  • Yvette Williams

    Joined L4G: 2019

    # Organizations Coached: 69

    Languages: English

    Issue Areas: Faith-based organizations, organizational development

    Superpower: Helping organizations broach challenging topics

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Consultants

Listen4Good’s consultants provide valuable additional support to the core team’s day-to-day work. These highly skilled professionals bring expertise from various sectors to help L4G meet its changing needs as its evolves. 

  • Angela Hall

    Consultant in Data Analytics, Analysis and Learning

    Superpower: Eagle-eye attention to detail

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  • Chelsea Borruano

    Chelsea Borruano

    Marketing Consultant

    Superpower: Infusing empathy into engagement

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  • Paul Heggarty

    Financial consultant

    Superpower: Combining head and heart with precise financial forecasting

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