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Take a deeper dive into our work.

Here you’ll find free resources and thought leadership to help you build your listening and feedback practice. Scroll down to find out about our upcoming speaking engagements. 

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Review our resources.

Core Listen4Good tools and frameworks:

Listen4Good Best Practices Guide

This guide provides organizations with tangible actions for centering equity through each phase of a feedback loop.

Listen4Good Client Survey Template

Listen4Good Client Survey

This customizable template is a useful tool for the first draft of your client survey.

Client Engagement Pyramid

Client Engagement Pyramid

This core framework outlines our metholodogy for incorporating client voice into decision making.

Closing the Loop 2023 flyer with graphs, infographics, and text summarizing feedback from L4G participants.

Listen4Good Closes the Loop 2023

Learn how Listen4Good closed the loop on feedback it collected from participants in 2023.

Feedback 101

Listen4Good Case Studies

Articles and publications:

Read how South Carolina First Steps worked with Listen4Good (L4G) to solicit and act upon authentic feedback from its early childhood stakeholders throughout the state. Using the data collected through its work with L4G, First Steps successfully built a centralized feedback system with providers across the state, drove impressive family response rates, and engaged and educated state legislators on the impact of supporting early childhood programs and services.

Measuring with equity means incorporating a range of voices and viewpoints, including those with the least traditional power. In this report, The Bridgespan Group explores the topic of equitable measurement and how it can be used to drive decision-making that includes community voice. Case studies include Compass Working Capital, CAMFED, Noble Schools, and the Boston Public Health Commission.

Several direct-service nonprofits in the northeast region of Pennsylvania shared their learnings and experiences of working with Listen4Good’s feedback system through the pandemic. They included Children’s Service Center, Maternal and Family Health Services, Outreach – Center for Community Resources, United Way of Lackawanna and Wayne Counties, Volunteers in Medicine, and Women’s Resource Center. These grantees were supported by the NEPA Funders Collaborative.

Recent newsletters:

February 2024
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November 2023
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July 2023
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May 2023
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February 2023
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October 2022
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June 2022
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March 2022
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November/December 2021
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September/October 2021
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May/June 2021
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February 2021
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Upcoming speaking engagements:

Broward Center for Nonprofit Excellence

Apr 24, 2024 at 1:00 pm ET/ 10:00 am PT

Engagement, Evaluation, and Equity: Gathering & Using Client Feedback Data

The Lenny Zakim Fund

Apr 25, 2024 at 1:00pm ET/ 10:00am PT

Please email Aditi Dholakia ( if you have any questions.

Legal Aid Association of California 

May 1, 2024 at 12:00pm PT

Using Client Feedback Data for Fundraising, Strategic Decision-Making, and Advancing Equity

In partnership with the Legal Aid Association of California and East Bay Children’s Law Offices

Tennessee Nonprofit Network

May 2, 2024 at 11:00am CT/ 9:00 am PT 

An informational session for Memphis nonprofits 

Mississippi Alliance of Nonprofits and Philanthropy

May 8, 2024 at 2:00pm ET/ 11:00am PT

Community Feedback: Engaging Clients, Staff and Volunteers

Colorado Nonprofit Association

May 8, 2024 at 11:00 am MT/ 10:00am PT

Past speaking engagements:

Legal Aid Open Webinar

April 21, 2023 at 3 pm ET/12 noon PT

Hosted by the Legal Aid Association of California and Open Door Legal

Using Client Feedback Data for Fundraising, Strategic Decision-Making, and Advancing Equity

RAISE Texas Summit 2023

March 2, 2023

Feedback+ Atlanta

February 8-10 2023

South Carolina Summit on Early Childhood

December 1, 2022

Compass Working Capital Conference

October 24, 2022

Shifting Power with Feedback (recording)
LinkedIn Live with SurveyMonkey
May 12, 2022

Feedback: A Tool for Advancing Equity (recording)
Feedback+ Jacksonville
March 3, 2022

The Importance of Listening: Diversity, Equity, & Inclusion in Feedback (recording)
LinkedIn Live with SurveyMonkey
October 7, 2021