resources

Take a deeper dive into our work.

Here you’ll find free resources and thought leadership to help you build your listening and feedback practice. Scroll down to find out about our upcoming speaking engagements.

Review our resources.

Core Listen4Good tools and frameworks:

Feedback 101

Importance of Client Feedback Surveys

November 20, 2022

What Is A Feedback Loop? Gathering Feedback from Nonprofit Clients

November 20, 2022

Listen4Good Insights

Overcoming Language Barriers in Feedback

By Kris Helé and Kelly Ranieli
January 29, 2023

Listen4Good: What We’re Learning Two Years Into Our New Model

By Valerie Threlfall
October 12, 2022

A New Framework That Advances Equity

By Valerie Threlfall
September 9, 2022

Listen4Good Case Studies

First Steps South Carolina

Articles and publications:

Case Study: South Carolina First Steps & Early Childhood Feedback

November 21, 2022

Read how South Carolina First Steps worked with Listen4Good (L4G) to solicit and act upon authentic feedback from its early childhood stakeholders throughout the state. Using the data collected through its work with L4G, First Steps successfully built a centralized feedback system with providers across the state, drove impressive family response rates, and engaged and educated state legislators on the impact of supporting early childhood programs and services.

How to Measure with Equity: A Report from The Bridgespan Group

October 12, 2022

Measuring with equity means incorporating a range of voices and viewpoints, including those with the least traditional power. In this report, The Bridgespan Group explores the topic of equitable measurement and how it can be used to drive decision-making that includes community voice. Case studies include Compass Working Capital, CAMFED, Noble Schools, and the Boston Public Health Commission.

Listen4Good Through The Pandemic: 5 Learnings from Nonprofits Serving Northeastern Pennsylvanians

May 17, 2022

Several direct-service nonprofits in the northeast region of Pennsylvania shared their learnings and experiences of working with Listen4Good’s feedback system through the pandemic. They included Children’s Service Center, Maternal and Family Health Services, Outreach – Center for Community Resources, United Way of Lackawanna and Wayne Counties, Volunteers in Medicine, and Women’s Resource Center. These grantees were supported by the NEPA Funders Collaborative.