- Reports & Research
How Client Feedback Helped Transform a Houston Health Agency
January 30, 2019
Feedback Stage:
- Acting on Feedback
- Collecting Feedback
Topic:
- Closing the Loop
- Community Voice
- Data and Impact
- NPS
- Surveying
This is an external resource, available at the link below (opens in a new tab).
Author(s): Podcast featuring Paula John, client at ECHOS
Publication: Stanford Social Innovation Review (SSIR)