• Reports & Research

Why Customer Feedback Tools Are Vital for Nonprofits

February 5, 2019

Feedback Stage:

  • Acting on Feedback

Topic:

  • Community Voice
  • Data and Impact
  • L4G Impact
  • NPS

This is an external resource, available at the link below (opens in a new tab).

Author(s): Fay Twersky and Fred Reichheld

Publication: Harvard Business Review