- Reports & Research
Why Customer Feedback Tools Are Vital for Nonprofits
February 5, 2019
Feedback Stage:
- Acting on Feedback
Topic:
- Community Voice
- Data and Impact
- L4G Impact
- NPS
This is an external resource, available at the link below (opens in a new tab).
Author(s): Fay Twersky and Fred Reichheld
Publication: Harvard Business Review
