• Reports & Research

How Client Feedback Helped Transform a Houston Health Agency

January 30, 2019

Feedback Stage:

  • Acting on Feedback
  • Collecting Feedback

Topic:

  • Closing the Loop
  • Community Voice
  • Data and Impact
  • NPS
  • Surveying

This is an external resource, available at the link below (opens in a new tab).

Author(s): Podcast featuring Paula John, client at ECHOS

Publication: Stanford Social Innovation Review (SSIR)