Listen4Good Best Practices Guide

Our aim at Listen4Good is to give social sector organizations the tools and resources to listen and respond to their clients’ needs and experiences through high-quality, sustainable feedback loops.

We believe high-quality feedback practices can provide an effective vehicle for getting actionable data to shape strategy, prioritization decisions and tell the story of your work.

Our Best Practices Guide outlines tangible practices that organizations can use across the five steps of a feedback loop to ensure their approach is effective and equity-reinforcing. It’s a resource that enables step-by-step benchmarking. Use this document to track which practices you are currently implementing at your organization, along with those you wish to embed in the future.