Listen4Good Data Analysis
In early 2017, Shared Insight engaged Harder+Company Community Research to analyze the L4G surveys’ aggregate dataset, consisting of more than 29,000 responses; summarize the data and identify patterns and/or differences in respondent feedback; and assess the effectiveness and utility of the Net Promoter System overall and specifically in the nonprofit context.
Listen4Good: 2016 – 2017 Cross-Cohort Findings
Over the past three years, ORS Impact has served as learning and evaluation partner to Shared Insight and L4G. This report analyzes data collected from 104 out of the 112 nonprofit partners from the 2016 and 2017 cohorts, providing a high-level view of how L4G has worked across the two grantmaking periods, and identifying key lessons and implications for new L4G partners under the current program model, for planned changes to the program, and for evaluation efforts moving forward.
Silicon-Valley Area Food Bank Speaks Its Clients’ Languages
Marciela Gutierrez, coordinator of a food distribution site run by Second Harvest Food Bank of Santa Clara and San Mateo Counties, does not speak Vietnamese. But her phone does.
