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Case Study: Listen4Good for SRVS
Listening to the voices of people with disabilities led this Memphis agency to give clients more choices in their daily activities. Watch how Listen4Good helped SRVS listen and learn.
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Nonprofit Adapts Feedback Survey Questions for Clients with Varying Abilities
FSL, a nonprofit that runs medical, social, and recreational programs for adults with neurological and physical challenges had collected feedback from many of its clients’ caregivers.
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Feedback Sustainability
ORS Impact surveyed nonprofits one year after the end of their participation in Listen4Good to learn if they were still implementing high-quality feedback loops and what that work looked like after they were no longer receiving support through Listen4Good. To gauge the quality of feedback, organizations were asked to what extent they continued using practices associated with the five steps identified by Listen4Good as comprising a high-quality feedback loop: design, collection, analysis, response, reporting back to survey takers.
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Funder Engagement: Learning from L4G Co-funders
For this report, ORS Impact interviewed co-funders that nominated nonprofits to participate in Listen4Good, examining the extent to which the feedback program may have led to changes in the funders’ thinking, organizational culture, and practices around feedback.
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The Listen4Good Journey So Far
This report by ORS Impact, Fund for Shared Insight’s learning and evaluation partner, looks at the impact of Listen4Good on the funders and nonprofits that participated in the feedback program in its first four years.
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