Embedding Community Feedback into Philanthropy: Why It Matters and How to Start
Originally shared by the Center for High Impact Philanthropy – University of Pennsylvania High-impact philanthropy requires more than good intentions. It demands clear goals, continuous learning, and the discipline to make evidence-based decisions. Community feedback can be a key ingredient in supporting this practice. This blog, co-authored with Listen4Good (L4G), draws on their work supporting over 1,300 organizations…
Harnessing Feedback to Drive Advocacy
As advocacy organizations scale, maintaining close connections with their communities can be challenging. This case study explores how two rapidly growing advocacy organizations—Latinos United for a New America (LUNA) and the Latina Coalition of Silicon Valley (LCSV)—worked with Listen4Good (L4G) to integrate feedback systems that amplify their impact, strengthen movement-building efforts, and ensure alignment with…
From Client Satisfaction to Fundraising — How Legal Aid Organizations Use Listening
This case study explores how two legal aid organizations, Open Door Legal (ODL) and Community Legal Services (CLS), partnered with Listen4Good (L4G) to enhance their impact measurement, client satisfaction, and fundraising efforts. Both organizations serve low-income individuals in need of legal services and face unique challenges in measuring the effectiveness of their work with clients….
Centering Community Voice in Decision Making
Markita Morris-Lewis, CEO of Compass Working Capital, shares how client feedback is incorporated into their successful strategies and solutions.
