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Community Voice

A Legal-Services Nonprofit Empowers Clients Through Feedback

A Legal-Services Nonprofit Empowers Clients Through Feedback

Young Black mother holding her baby son

Nurse-Family Partnership

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Young Black mother holding her baby son

Nurse-Family Partnership

Using Community Voice to Shape Policy

In a project called “Your Voice Matters,” conducted from 2021-2022, South Carolina First Steps worked with Listen4Good (L4G) to solicit and act upon authentic feedback from its early childhood stakeholders throughout the state. Using the data collected through its work with L4G, First Steps successfully built a centralized feedback system with providers across the state,…

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Cover: Case Study "Using Community Voice to Shape Policy"

Using Community Voice to Shape Policy

Case Study: South Carolina First Steps & Early Childhood Feedback

Read how South Carolina First Steps worked with Listen4Good (L4G) to solicit and act upon authentic feedback from its early childhood stakeholders throughout the state. Using the data collected through its work with L4G, First Steps successfully built a centralized feedback system with providers across the state, drove impressive family response rates, and engaged and educated state legislators on the impact of supporting early childhood programs and services.

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Case Study: South Carolina First Steps & Early Childhood Feedback

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Importance of Client Feedback Surveys | Listen4Good

Importance of Client Feedback Surveys | Listen4Good

Measuring client satisfaction is an important way for organizations to assess how well they are delivering on their mission. Client feedback surveys are an essential tool to accomplish this assessment. When one implements a feedback loop process, you can go beyond merely gathering some broad sentiment and actually create a process that generates actionable feedback…

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What Is A Feedback Loop? | Listen4Good

What Is A Feedback Loop? | Listen4Good

What Is A Feedback Loop: Creating Feedback From Nonprofit Supporters Although it is common practice for businesses to ask their customers for feedback, nonprofits, government agencies, and foundations historically have not solicited feedback from the people and communities they serve. That is changing. Today, more and more organizations in the social sector understand the importance…

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Importance of Client Feedback Surveys | Listen4Good

Importance of Client Feedback Surveys | Listen4Good

What Is A Feedback Loop? | Listen4Good

What Is A Feedback Loop? | Listen4Good

Listen4Good: What We’re Learning Two Years Into Our New Model

Listen4Good: What We’re Learning Two Years Into Our New Model

This post can also be found at Fund for Shared Insight. — In 2015, the philanthropic collaborative Fund for Shared Insight initiated a range of investments to build the field of feedback in philanthropy and the social sector. Beyond supporting individual organizations, Shared Insight introduced infrastructure and field-level grants to make systematic listening — and…

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