The Impact of COVID-19 on Survey Behaviors: What We’ve Learned So Far
When the pandemic hit, nonprofits across the country developed new approaches to adapt to the changed environment. Volunteers in Medicine (VIM) in Luzerne County, Pennsylvania, was one of those organizations. VIM provides free medical, dental, and behavioral health services to low-income working families, many of whom are Spanish-speaking. In the spring of 2020, VIM had…
Listen4Good Through The Pandemic: 5 Learnings from Nonprofits Serving Northeastern Pennsylvanians
Several direct-service nonprofits in the northeast region of Pennsylvania shared their learnings and experiences of working with Listen4Good’s feedback system through the pandemic. They included Children’s Service Center, Maternal and Family Health Services, Outreach – Center for Community Resources, United Way of Lackawanna and Wayne Counties, Volunteers in Medicine, and Women’s Resource Center. These grantees were supported by the NEPA Funders Collaborative.
How Feedback Helped A Performing Arts Organization Navigate the Pandemic
In 2020 and 2021, California Shakespeare Theater (Cal Shakes), like most performing arts organizations, faced an unprecedented crisis due to the COVID-19 pandemic. On top of the myriad challenges of the time, the theater was unable to offer any of its usual programming and found itself at risk of losing touch with its audience. Nate Mandel,…
Feedback’s Role in Shifting Power to Those Least Heard
This post can also be found at The Center for Effective Philanthropy. ______ In the past few years, there have been a lot of urgent conversations about the need to center work on communities, commit to equity, and rethink how systems like philanthropy and services are carried out. However, in some circles these conversations have avoided grappling…
Pace Center for Girls Listens to Participants on Issues Big and Small
Pace Center for Girls, an academic and social services organization in Florida, has a big mission: change the trajectory of the lives of tens of thousands of girls involved with the justice system. But that doesn’t mean it doesn’t recognize the importance of small issues. Like lunch. In a Listen4Good survey of Pace participants, girls…
