Launching Listen4Good: Shared Insight’s Signature Feedback Initiative Goes Independent
Image credit: Adobe Stock This blog was originally published by Fund for Shared Insight. By Melinda Tuan For nearly a decade, Fund for Shared Insight has worked to advance its mission — helping funders and nonprofits listen and respond to those most impacted by their decisions, so that people and communities are better off in ways…
How To Use Client Feedback To Improve Services: A Conversation with a Funder and a Nonprofit
By Betina Jean-Louis, PhD, Kendra Avila, MSW, Megan Murphy Why do nonprofits and funders decide to participate in Listen4Good? And how does the process of gathering and using actionable client feedback help them to deliver on their missions and advance equity? In this interview with leaders at two Michigan-based organizations, Listen4Good coach Betina Jean-Louis explores the benefits…
How Feedback Transformed One Funder’s Approach
Here’s Dominick Dudley’s blunt way to explain why young people like him working outdoor jobs through a California youth employment program need to have good relationships with their supervisors: “I’m not walking down into that creek when it’s pouring rain if I don’t like you.” Through Listen4Good surveys, Conservation Corps North Bay heard from Dominick and his…
Importance of Client Feedback Surveys | Listen4Good
Measuring client satisfaction is an important way for organizations to assess how well they are delivering on their mission. Client feedback surveys are an essential tool to accomplish this assessment. When one implements a feedback loop process, you can go beyond merely gathering some broad sentiment and actually create a process that generates actionable feedback…
Listen4Good: What We’re Learning Two Years Into Our New Model
This post can also be found at Fund for Shared Insight. By Valerie Threlfall — In 2015, the philanthropic collaborative Fund for Shared Insight initiated a range of investments to build the field of feedback in philanthropy and the social sector. Beyond supporting individual organizations, Shared Insight introduced infrastructure and field-level grants to make systematic…
