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A New Opportunity for Funder-Nonprofit Partnership: Advancing Shared Listening Efforts to Learn From Community

A New Opportunity for Funder-Nonprofit Partnership: Advancing Shared Listening Efforts to Learn From Community

Published in The Foundation Review Volume 17, Issue 2 (2025) The Power of Listening to Communities By Valerie Threlfall In this paper, Listen4Good Founder and Executive Director Valerie Threlfall will detail approaches and tools for collaborative listening with funders and nonprofits, leveraging our experience at Listen4Good and the growing toolset we are developing for shared…

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L4G Best Practices Guide cover

Listen4Good Best Practices Guide

Our aim at Listen4Good is to give social sector organizations the tools and resources to listen and respond to their clients’ needs and experiences through high-quality, sustainable feedback loops. We believe high-quality feedback practices can provide an effective vehicle for getting actionable data to shape strategy, prioritization decisions and tell the story of your work….

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Participants at FSI Wine & Wall event

The Challenge and Opportunity for Funder and Nonprofit Listening Right Now

Originally shared by the Center for High Impact Philanthropy – University of Pennsylvania High-impact philanthropy requires more than good intentions. It demands clear goals, continuous learning, and the discipline to make evidence-based decisions. Community feedback can be a key ingredient in supporting this practice.  This blog, co-authored with Listen4Good (L4G), draws on their work supporting over 1,200 organizations…

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Centering student voices: What we learned partnering with Listen4Good

Centering student voices: What we learned partnering with Listen4Good

Originally shared by The Kresge Foundation As a program officer, I’m always asking my team: how can we ensure our investments truly reflect the needs, requests and voices of the communities we aim to support? As the former executive director of a nonprofit focused on higher education access and success, I saw firsthand that while…

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student and mentor

Embedding Community Feedback into Philanthropy: Why It Matters and How to Start

Originally shared by the Center for High Impact Philanthropy – University of Pennsylvania High-impact philanthropy requires more than good intentions. It demands clear goals, continuous learning, and the discipline to make evidence-based decisions. Community feedback can be a key ingredient in supporting this practice.  This blog, co-authored with Listen4Good (L4G), draws on their work supporting over 1,300 organizations…

Read More Embedding Community Feedback into Philanthropy: Why It Matters and How to StartContinue

AMA: Gathering Community Feedback Now-How to Do It Well

AMA: Gathering Community Feedback Now-How to Do It Well

In May of 2025, we had rich conversations with 100+ organizations about how to effectively gather community feedback in this moment. Below are some of the key questions asked and tips that were provided. Gathering Feedback What are some suggested methods to ask for feedback?  How often should we ask for feedback? How can we…

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Listen4Good Team 2023

Listen4Good Closes the Loop 2024

We aim to walk the walk at Listen4Good and close the loop on what we are learning from our own feedback from participating organizations. Check out how we are responding to feedback to ensure our programs and services are maximally responsive to participants’ needs and desires.

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Harnessing Feedback to Drive Advocacy

Harnessing Feedback to Drive Advocacy

As advocacy organizations scale, maintaining close connections with their communities can be challenging. This case study explores how two rapidly growing advocacy organizations—Latinos United for a New America (LUNA) and the Latina Coalition of Silicon Valley (LCSV)—worked with Listen4Good (L4G) to integrate feedback systems that amplify their impact, strengthen movement-building efforts, and ensure alignment with…

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Charles Schwab Bank Partners with Listen4Good

Read More Charles Schwab Bank Partners with Listen4GoodContinue

Amplify your Impact with High-quality Listening and Feedback: New Core Principles

Amplify your Impact with High-quality Listening and Feedback: New Core Principles

This blog was originally published by Candid Nonprofits and grantmakers alike increasingly recognize that listening to their ultimate constituents is essential to their mission. They understand that hearing directly from the people most affected by their work–and making changes to their programs and practices based on that feedback—increases the impact of their work. Indeed, a…

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Amplify your impact with high-quality listening and feedback: New core principles

Read More Amplify your impact with high-quality listening and feedback: New core principlesContinue

Cover: Listen4Good case study "Using NPS to Increase Organizational Impact"

Using NPS to Increase Organizational Impact 

Listen4Good supports organizations to use the The Net Promoter Score℠ (NPS®) framework, along with other experience questions, over time in order to track client sentiments, provide point-in time snapshots of how clients perceive their overall experience with an organization, and illustrate how organizations compare to peers. This case study details how two L4G participants—Pace Center…

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