Closing the Feedback Loop | Listen4Good
What Does it Mean to Close the Feedback Loop? Closing the feedback loop is the fifth and final step of a high-quality feedback process. Closing the loop refers to the action of letting your clients know what you heard from them, and communicating what you intend to do with that feedback. By acknowledging their feedback (especially…
Moms as Experts of Their Own Lives: Feedback & Nurse-Family Partnership
BY ALEXA CARES AND ASHLEY STONEBURNER Through Nurse-Family Partnership (NFP), nurses partner with first-time moms early in their pregnancy to provide trusted support to help them build the lives they want for themselves and their children. Listening to the families Nurse-Family Partnership serves has always been important to the work, and it’s what NFP nurses naturally do…
Habitat for Humanity Memphis Asked For Feedback. Here’s What They Learned.
When customers at the grocery-store bakery ask Riko Jones for a particular item they don’t see at the counter, like turnovers or coffee cakes, she says she’s proud she can keep baking to try to fulfill their requests. Jones says she’s proud, too, of being able to give her own feedback and make her own…
How Feedback Transformed One Funder’s Approach
Here’s Dominick Dudley’s blunt way to explain why young people like him working outdoor jobs through a California youth employment program need to have good relationships with their supervisors: “I’m not walking down into that creek when it’s pouring rain if I don’t like you.” Through Listen4Good surveys, Conservation Corps North Bay heard from Dominick and his…
A Legal-Services Nonprofit Empowers Clients Through Feedback
Tahirih Justice Center, a national nonprofit serving immigrant survivors fleeing gender-based violence, is launching a crisis hotline that will be staffed with live operators at all times. The commitment to a 24-hour service came at the urging of one of Tahirih’s governing board members, Aicha Abdoulaye. At a recent meeting of the board, Abdoulaye, a…
