Case Study: Listen4Good for SRVS
Listening to the voices of people with disabilities led this Memphis agency to give clients more choices in their daily activities. Watch how Listen4Good helped SRVS listen and learn.
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Nonprofit Adapts Feedback Survey Questions for Clients with Varying Abilities
FSL, a nonprofit that runs medical, social, and recreational programs for adults with neurological and physical challenges had collected feedback from many of its clients’ caregivers.
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Feedback Sustainability
ORS Impact surveyed nonprofits one year after the end of their participation in Listen4Good to learn if they were still implementing high-quality feedback loops and what that work looked like after they were no longer receiving support through Listen4Good. To gauge the quality of feedback, organizations were asked to what extent they continued using practices associated with the five steps identified by Listen4Good as comprising a high-quality feedback loop: design, collection, analysis, response, reporting back to survey takers.
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The Listen4Good Journey So Far
This report by ORS Impact, Fund for Shared Insight’s learning and evaluation partner, looks at the impact of Listen4Good on the funders and nonprofits that participated in the feedback program in its first four years.
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Interpreting Feedback: Hospital Closes the Loop with Videos in Multiple Languages
Staff at Natividad Foundation knew from the start they might have a rocky road implementing the Listen4Good client survey.
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Nonprofit Working in Local Prisons Gets Buy-in on Feedback
Leaders at Outreach – Center for Community Resources, a Pennsylvania nonprofit that provides education and life-skills classes to inmates at local prisons, knew that preserving the trust of all its constituents would be the key to successfully participating in Listen4Good.
