At Listen4Good, we aim to walk the walk — here’s how we’re responding to feedback from participating organizations to make our programs and services as responsive as possible to their needs. What can we do better? In 2025, we made updates in response to participating organizations’ feedback: In 2026, we’ll continue to respond to feedback….
A Message From L4G’s Executive Director In the midst of a challenging year for the social sector, Listen4Good (L4G) was able to achieve many exciting milestones. Key Highlights for 2025: L4G experienced unprecedented growth in our participant base. In 2025, we had 464 active organizations compared to 410 in 2024 and 305 in 2023. Since 2016,…
Practical tips for leveraging your Listen4Good participation to boost credibility, demonstrate your responsiveness to community, and engage funders and donors Why Feedback Belongs in Fundraising and Communications You need to tell your story of impact. How better than to ground it in the words and perspectives of those you serve? Funders increasingly ask how organizations…
Mattapan Food and Fitness Coalition
Our aim at Listen4Good is to give social sector organizations the tools and resources to listen and respond to their clients’ needs and experiences through high-quality, sustainable feedback loops. We believe high-quality feedback practices can provide an effective vehicle for getting actionable data to shape strategy, prioritization decisions and tell the story of your work….
In May of 2025, we had rich conversations with 100+ organizations about how to effectively gather community feedback in this moment. Below are some of the key questions asked and tips that were provided. Gathering Feedback What are some suggested methods to ask for feedback? How often should we ask for feedback? How can we…
We aim to walk the walk at Listen4Good and close the loop on what we are learning from our own feedback from participating organizations. Check out how we are responding to feedback to ensure our programs and services are maximally responsive to participants’ needs and desires.
As advocacy organizations scale, maintaining close connections with their communities can be challenging. This case study explores how two rapidly growing advocacy organizations—Latinos United for a New America (LUNA) and the Latina Coalition of Silicon Valley (LCSV)—worked with Listen4Good (L4G) to integrate feedback systems that amplify their impact, strengthen movement-building efforts, and ensure alignment with…
This blog was originally published by Candid Nonprofits and grantmakers alike increasingly recognize that listening to their ultimate constituents is essential to their mission. They understand that hearing directly from the people most affected by their work–and making changes to their programs and practices based on that feedback—increases the impact of their work. Indeed, a…
Listen4Good supports organizations to use the The Net Promoter Score℠ (NPS®) framework, along with other experience questions, over time in order to track client sentiments, provide point-in time snapshots of how clients perceive their overall experience with an organization, and illustrate how organizations compare to peers. This case study details how two L4G participants—Pace Center…
This case study explores how two legal aid organizations, Open Door Legal (ODL) and Community Legal Services (CLS), partnered with Listen4Good (L4G) to enhance their impact measurement, client satisfaction, and fundraising efforts. Both organizations serve low-income individuals in need of legal services and face unique challenges in measuring the effectiveness of their work with clients….
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