Using Community Voice to Shape Policy
In a project called “Your Voice Matters,” conducted from 2021-2022, South Carolina First Steps worked with Listen4Good (L4G) to solicit and act upon authentic feedback from its early childhood stakeholders throughout the state. Using the data collected through its work with L4G, First Steps successfully built a centralized feedback system with providers across the state,…
The Impact of COVID-19 on Survey Behaviors: What We’ve Learned So Far
By Angela Hall When the pandemic hit, nonprofits across the country developed new approaches to adapt to the changed environment. Volunteers in Medicine (VIM) in Luzerne County, Pennsylvania, was one of those organizations. VIM provides free medical, dental, and behavioral health services to low-income working families, many of whom are Spanish-speaking. In the spring of…
Listen4Good Through The Pandemic: 5 Learnings from Nonprofits Serving Northeastern Pennsylvanians
Several direct-service nonprofits in the northeast region of Pennsylvania shared their learnings and experiences of working with Listen4Good’s feedback system through the pandemic. They included Children’s Service Center, Maternal and Family Health Services, Outreach – Center for Community Resources, United Way of Lackawanna and Wayne Counties, Volunteers in Medicine, and Women’s Resource Center. These grantees were supported by the NEPA Funders Collaborative.
How Feedback Helped A Performing Arts Organization Navigate the Pandemic
By Nate Mandel, Andrew Page In 2020 and 2021, California Shakespeare Theater (Cal Shakes), like most performing arts organizations, faced an unprecedented crisis due to the COVID-19 pandemic. On top of the myriad challenges of the time, the theater was unable to offer any of its usual programming and found itself at risk of losing touch…
