Tess Reynolds, CEO of New Door Ventures, says that while her aim is for young people in the nonprofit’s employment and education programs to succeed, she no longer stresses over bad grades. Bad grades, that is, that students might give New Door. “Now we see criticism or negative feedback —bad grades —- from the youth,…
As the economic impacts of COVID-19 started to become clear, Compass Working Capital, in Massachusetts, was ready to help its clients learn more about such issues as unemployment benefits and the federal government’s relief plans. Staff members at the nonprofit financial-services organization were planning six webinars, excitedly bringing the idea to their client advisory board…
The Children’s Law Center, in Washington D.C., learned a lot from participating in Listen4Good, a survey-based program to gather client feedback. It found out, for example, that parents might feel rushed or overwhelmed during the initial intake interviews. And that simple tweaks, such as sending a follow-up email with a written summary, could make a…
Listening to the voices of people with disabilities led this Memphis agency to give clients more choices in their daily activities. Watch how Listen4Good helped SRVS listen and learn.
FSL, a nonprofit that runs medical, social, and recreational programs for adults with neurological and physical challenges had collected feedback from many of its clients’ caregivers.
ORS Impact surveyed nonprofits one year after the end of their participation in Listen4Good to learn if they were still implementing high-quality feedback loops and what that work looked like after they were no longer receiving support through Listen4Good. To gauge the quality of feedback, organizations were asked to what extent they continued using practices associated with the five steps identified by Listen4Good as comprising a high-quality feedback loop: design, collection, analysis, response, reporting back to survey takers.
Listen4Good is fiscally sponsored by Tides Center, a 501(c)(3) nonprofit organization.
© 2021–2025 Listen4Good | All rights reserved | Terms of Use & Privacy Policy | Website by Blue Hills Digital & design by Germinate Creative