


Using Community Voice to Shape Policy
In a project called “Your Voice Matters,” conducted from 2021-2022, South Carolina First Steps worked with Listen4Good (L4G) to solicit and act upon authentic feedback from its early childhood stakeholders throughout the state. Using the data collected through its work with L4G, First Steps successfully built a centralized feedback system with providers across the state,…

Case Study: South Carolina First Steps & Early Childhood Feedback
Read how South Carolina First Steps worked with Listen4Good (L4G) to solicit and act upon authentic feedback from its early childhood stakeholders throughout the state. Using the data collected through its work with L4G, First Steps successfully built a centralized feedback system with providers across the state, drove impressive family response rates, and engaged and educated state legislators on the impact of supporting early childhood programs and services.

Importance of Client Feedback Surveys | Listen4Good
Measuring client satisfaction is an important way for organizations to assess how well they are delivering on their mission. Client feedback surveys are an essential tool to accomplish this assessment. When one implements a feedback loop process, you can go beyond merely gathering some broad sentiment and actually create a process that generates actionable feedback…

What Is A Feedback Loop? | Listen4Good
What Is A Feedback Loop: Creating Feedback From Nonprofit Supporters Although it is common practice for businesses to ask their customers for feedback, nonprofits, government agencies, and foundations historically have not solicited feedback from the people and communities they serve. That is changing. Today, more and more organizations in the social sector understand the importance…


How to Measure with Equity: A Report from The Bridgespan Group
Measuring with equity means incorporating a range of voices and viewpoints, including those with the least traditional power. In this report, The Bridgespan Group explores the topic of equitable measurement and how it can be used to drive decision-making that includes community voice. Case studies include Compass Working Capital, CAMFED, Noble Schools, and the Boston Public Health Commission.