Meet Our Team
Your Partners In Impact
Learn more about the people behind our feedback program.
Listen4Good Core Team
Our core team makes sure organizations get the support they need and that our services are effective, efficient, and responsive. The team is also instrumental in guiding new program developments and co-creating Listen4Good as a dynamic learning organization that keeps people at the heart of what we do.
Founder and Executive Director
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Valerie Threlfall
Founder and Executive Director
Superpower: Bobs and weaves from macro to micro
Programs
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Alicia Perez
Senior Manager, Programs
Superpower: Turning feedback data into decision-making tools
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Denice Kelley
Senior Manager, Programs
Superpower: Large-scale problem solving and change management
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Raimi Zeng
Coordinator, Programs
Superpower: Getting to the bottom of complex problems
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Rebecca Koladycz
Director of Programs and Learning
Superpower: Radical empathy
Product
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Alexis Oviedo
Senior Coordinator, Product
Superpower: Tackling thorny user issues with grace and kindness
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Rebecca Klein
Senior Manager, Product and Data Insights
Superpower: Project manager extraordinaire
Marketing and Partner Services
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Heidi Elneil
Senior Coordinator, Partner Services
Superpower: Explaining complicated things in a simple way
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Sachi Takahashi-Rial
Director of Partner Services
Superpower: Purpose-driven curiosity
Operations
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Katrina Anaya
Operations Manager
Superpower: Supporting teams during times of change
Coaching Team
Participating Listen4Good organizations are supported by our diverse team of feedback coaches who have all worked in the nonprofit sphere. Listen4Good coaches bring significant analytical skills and a wide range of issue areas and functional expertise to their work. They collaborate regularly as a team to develop their respective practices and deliver excellent results.
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Alexa Cares
Joined L4G: 2023
# Organizations Coached: 52
Languages: English
Issue Areas: Community and behavioral health, maternal child health, education, juvenile justice, survey methodology
Superpower: Turning qualitative data into actionable insights
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Alison Hamburg
Joined L4G: 2021
# Organizations Coached: 48
Languages: English
Issue Areas: Community & behavioral health, justice system reform, LGBTQ + inclusion, white anti-racism, qualitative research
Superpower: Making order out of chaos
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Betina Jean-Louis
Joined L4G: 2021
# Organizations Coached: 37
Languages: English, Haitian Creole, French
Issue Areas: Scalable learning cultures in the areas of early childhood, health, education and youth development
Superpower: Helping do-gooders to actually do good
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Camille Ramani
Joined L4G: 2018
# Organizations Coached: 41
Languages: English
Issue Areas: Workforce development, refugee and migrant issues, organizational development
Superpower: Creating strong learning cultures; sustainability planning for strengthening client voice in organizations
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Erica Allen
Joined L4G: 2021
# Organizations Coached: 31
Languages: English, Spanish
Issue Areas: Advocacy, early childhood development, sexual and reproductive health and rights (SRHR), racial equity, and workforce development
Superpower: Using data to create change
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Hannah Gooding
Joined L4G: 2025
# Organizations Coached: 7
Languages: English
Issue Areas: Education & youth, mental health, arts & culture, human services, equity & inclusion
Superpower: Cutting through the noise to make data clear, concise, and pretty
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Helen Chen
Joined L4G: 2017
# Organizations Coached: 84
Languages: English, Mandarin Chinese
Issue Areas: Education, youth development, human services
Superpower: Getting the most out of qualitative analysis
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Kevin Wu
Joined L4G: 2022
# Organizations Coached: 48
Languages: English
Issue Areas: Public health, health care, behavioral health, social services, child welfare, public sector
Superpower: Pairing active listening with understanding the bigger picture
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Kirsty Fontaine
Joined L4G: 2025
# Organizations Coached: 8
Languages: English, Haitian Creole (conversational)
Issue Areas: Organizational and leadership development, curriculum design, public health, mentoring, racial equity, social justice
Superpower: Holding space for and facilitating effective conversations through leading with humanizing language and identifying common ground
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Kris Helé
Joined L4G: 2017
# Organizations Coached: 91
Languages: English, Spanish
Issue Areas: Health, mental health, human services, youth development, sports and recreation, workforce development, nonprofit capacity, foundations, survey design and methodology
Superpower: Thoughtful survey design and analysis for learning and action
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Moira Mendoza
Joined L4G: 2022
# Organizations Coached: 35
Languages: English, Spanish
Issue Areas: Sexual and reproductive health and rights (SRHR), HIV prevention and care, workforce development, health informatics
Superpower: Reconstructing a system to leave it stronger than she found it
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Molly Greene
Joined L4G: 2023
# Organizations Coached: 32
Languages: English, Spanish
Issue Areas: Education, youth development, mentoring, social and emotional learning (SEL), post-secondary access/persistence, outdoor education/experiential learning, health education, adolescent mental and sexual health.
Superpower: Distilling detailed information from diverse sources into accessible themes
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Nicole Moler
Joined L4G: 2022
# Organizations Coached: 24
Languages: English
Issue Areas: Human trafficking, gender-based violence, family homelessness, hotlines/helplines, non-profit program design and management, evaluation and data analysis
Superpower: Demystifying data by making data analysis and evaluation accessible
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Ria Bhatt
Joined L4G: 2025
# Organizations Coached: 9
Languages: English
Issue Areas: Advocacy, public policy, education, gender diversity, racial justice, youth development, organizational development/growth, nonprofit strategy, philanthropy/grantmaking
Superpower: Helping organizations amplify their natural strengths
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Sara Farooqi
Joined L4G: 2023
# Organizations Coached: 35
Languages: English, Urdu
Issue Areas: Digital divide, education/ed tech, religion & spirituality, arts & culture, public sector, maternal health, equity & inclusion
Superpower: Translating ambiguity into action
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Stephanie Loyd
Joined L4G: 2025
# Organizations Coached: 8
Languages: Engish
Issue Areas: Nonprofit programming and capacity building, photovoice, survey methodology, volunteer engagement, youth leadership development
Superpower: Creative and participatory data collection and problem-solving
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Yvette Williams
Joined L4G: 2019
# Organizations Coached: 91
Languages: English
Issue Areas: Faith-based organizations, organizational development
Superpower: Helping organizations broach challenging topics
Consultants
Listen4Good’s consultants provide valuable additional support to the core team’s day-to-day work. These highly skilled professionals bring expertise from various sectors to help L4G meet its changing needs as its evolves.
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Angela Hall
Consultant in Data Analytics, Analysis and Learning
Superpower: Eagle-eye attention to detail
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Chelsea Borruano
Marketing Consultant
Superpower: Infusing empathy into engagement
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Paul Heggarty
Financial consultant
Superpower: Combining head and heart with precise financial forecasting
